Training for High-Risk Departments
TEAM® Advanced teaches high-risk department staff healthcare-appropriate strategies to protect their patients and themselves during a physical attack. More than teaching participants to identify factors that can escalate to aggression or violence, our instructors build participant competency via hands-on exercises and simulations.
This two-hour, instructor-led course is fully compliant with The Joint Commission, CMS, DNV (NIAHO), OSHA, and NIOSH guidelines, including those requiring annual workplace violence training.
TEAM Advanced focuses on defensive, non-harmful physical countermeasures for the most common types of assaults in healthcare settings. Staff will learn:
- Safe working positions
- Nonverbal techniques to safely defuse and control aggressive or violent behavior
- TEAM Personal Safety Principles to avoid injury if behavior escalates to a physical level
- Techniques for after-event documentation and debriefing
To best prepare staff for these incidents, we use a mix of engaging videos, simulations, real-life healthcare professional experiences, case studies, downloadable job aids, workbooks, instructor-led sessions, and group discussions.
Participants are presented with a Certificate of Completion. Upon request, HSS can provide a complete packet with all the information necessary to submit TEAM participation for continuing education units.