HSS HSS
  • Security Services
    • Integrated Security Strategy
    • Healthcare Security
      • Comprehensive Healthcare Campus Protection
        • Environment of Care Partner
        • Access Control and Patrol
        • Visitor Wayfinding, Screening and Management
        • Hospital Staff Training
      • Management Only Program
      • High-Risk Patient Monitoring
      • Security Operations Center
      • Master Security Officer Support
    • Aviation Security
      • Regulatory Services
        • Perimeter Security
        • Access Control
        • Employee Inspections
        • Vehicle Inspections
        • Vendor Inspections
        • Exit Lane Staffing
      • Customer Service
        • Queue Management
        • Traffic Control and Parking
        • Security Support Services
    • Government Facility Security
      • Facility Patrol
      • Access Control
      • Employee and Visitor Screening
      • Vehicle Inspections
      • Crowd Control
      • Security Support Services
  • Electronic Security Integration
  • Risk Consulting & Training
    • Workplace Violence
      • Aggression Management
        • TEAM® Essentials
        • TEAM® Advanced
        • TEAM® Certified Instructor Course
      • Active Shooter
      • Emergency Department Safety
      • Violence Prevention Consulting
    • Emergency Management
      • Training
        • Active Shooter
        • Decontamination
        • Evacuation
        • Hospital Incident Command System
      • Exercises
      • Planning
        • Emergency Operations Plan
        • Business Continuity Plan
      • Consulting & Program Assessment
      • Emergency Management Program Outsourcing
    • Consulting
      • Full Security Program Assessments
      • Focused Security Program Assessments
      • Anti-Ligature Assessment
  • Medical Equipment Management
  • Careers
  • About HSS
    • History
    • Project CURE
    • Newsroom
    • Knowledge Center
      • White Papers
      • Case Studies
    • HSS Listens
    • Contact
  • Contact
  •  
  •  
  •  
  • Security Services
    • Integrated Strategy
    • Healthcare
      • Comprehensive Healthcare Campus Protection
        • Environment of Care Partner
        • Access Control and Patrol
        • Visitor Wayfinding, Screening and Management
        • Hospital Staff Training
      • Management Only Program
      • High-Risk Patient Monitoring
      • Security Operations Center
      • Master Security Officer Support
    • Aviation
      • Regulatory Services
        • Perimeter Security
        • Access Control
        • Employee Inspections
        • Vehicle Inspections
        • Vendor Inspections
        • Exit Lane Staffing
      • Customer Service
        • Queue Management
        • Traffic Control and Parking
        • Security Support Services
    • Government Facility
      • Facility Patrol
      • Access Control
      • Employee and Visitor Screening
      • Vehicle Inspections
      • Crowd Control
      • Security Support Services
  • Electronic Security Integration
  • Risk Consulting & Training
    • Workplace Violence
      • Aggression Management
        • TEAM® Essentials
        • TEAM® Advanced
        • TEAM® Certified Instructor Course
      • Active Shooter
      • Emergency Department Safety
      • Violence Prevention Consulting
    • Emergency Management
      • Training
        • Active Shooter
        • Decontamination
        • Evacuation
        • Hospital Incident Command System
      • Exercises
      • Planning
        • Emergency Operations Plan
        • Business Continuity Plan
      • Consulting & Program Assessment
      • Emergency Management Program Outsourcing
    • Consulting
      • Full Security Program Assessments
      • Focused Security Program Assessments
      • Anti-Ligature Assessment
  • Medical Equipment Management
  • Careers
  • About HSS
    • History
    • Project C.U.R.E
    • Newsroom
    • Knowledge Center
      • White Papers
      • Case Studies
    • HSS Listens
    • Contact
JOIN THE HSS TEAMJOIN THE HSS TEAM

we make the world a safer place.

History History
Project C.U.R.E Project C.U.R.E
Newsroom Newsroom
Knowledge Center Knowledge Center
HSS Listens HSS Listens
Contact Contact
Join the HSS team
Join the HSS team Join the HSS team

About HSS

In times of stress and turmoil, those with the ability to comfort and assure become immeasurably valuable. In a sentence, that’s what we do. From public-facing roles to the highly technical, we believe the team members of HSS have the most important job in the world: to make it a safer place.

BRAND PROMISE

Using empathy, intellect, discretion and diplomacy to create safe environments wherever we serve.

HSS BUSINESS PHILOSOPHY

Everything we do at HSS is guided by our Mission, Core Values, and Vision. Beyond specific education and job training, every HSS employee is versed to do his or her job in accordance with these principles.

MISSION STATEMENT

Provide personalized, technical, and professional service programs to enhance the value of our customers’ business.

CORE VALUES
  • Always make things right for our customer
  • Be an ambassador for each customer
  • Be integrated into our customers’ culture
  • Conduct all business with honesty and integrity as individuals and as an organization
  • Create innovative approaches to deliver total solutions for customers
  • Maintain a reputation for service excellence and program quality
  • Value our employees and their contribution to HSS and to our customers
VISION

To be the best choice for the customer because we create world class customer service.

History

Today, HSS is led by Kirsten Benefiel - who serves as the company’s Chief Executive Officer. Ms. Benefiel began her career at HSS in 2018 as Chief Operating Officer and is a highly regarded source of expertise regarding operational success, cultural evolution and technological transformation.

George Schiel (CEO from 1976-2009), Wayne Schell (CEO from 2009-2015) and Tony York (CEO from 2015-2019) led HSS for many of its first 50 years and created a successful foundation for our next 50. Many of the achievements listed below were a direct result of their leadership and vision; they were important figures in HSS history.

key events in our history

'60s & '70s

  • '67

    Midtown Hospital Association (now HSS) incorporated.

  • '71

    Healthcare Security program launched.

  • '75

    Biomedical Engineering program inaugurated.

  • '77

    Courier begins transporting blood, medical records, and specimens.

  • '78

    Midtown Hospital Association renamed Hospital Shared Services of Colorado.

'80s & '90s

  • '80

    Sterilizer Maintenance program introduced.

  • '88

    Centralized computerized maintenance system for hospitals introduced.

  • '91

    Biomedical Engineering begins working on radiology equipment.

  • '93

    Healthcare Security begins educational seminars on infant protection.

  • '94

    HSS awarded first contract to provide security at Denver International Airport. HSS continues to serve DIA.

  • '97

    Techniques for Effective Aggression Management (TEAM®) established.

  • '99

    HSS PRIDE Champions to Employee Recognition Program

'00s to Present

  • '05

    HSS Operations Support communications equipment upgraded to the level reserved for police, fire, and healthcare responder emergency communications. Systems Integration introduced.

  • '07

    HSS awarded SAFETY Act Certification and Designation.

  • '08

    HSS introduces new healthcare professional designation, Behavioral Security Technician (BeSTTM).

    HSS becomes a considerable player in the low voltage electronic security systems market with the acquisition of Heritage Security.

    BeSTTM, a therapeutic and secure approach to one-on-one patient monitoring.

    Hospital Shared Services Inc renamed HSS Inc.

  • '09

    Long-time CEO George Schiel retires; Wayne Schell selected successor.

    Emergency Department violence prevention and mitigation program launched.

    HSS executives write the book on Hospital and Healthcare Security.

    HSS introduces ED-Safe™ a proactive Emergency Department violence prevention and mitigation program.

  • '10

    HSS launches its Institute for Leadership, Education, Advancement, and Development (iLEAD™).

    HSS launches EM Solutions™, a practical healthcare emergency management outsourcing solution

  • '11

    HSS wins the Hartsfield-Jackson Atlanta International Airport security contract.

  • '14

    HSS wins the Coors Field Access and CCTV security contract.

  • '15

    HSS wins the Sports Authority Field Access, CCTV and Command Center security contract.

    CEO Wayne Schell retires; Tony York ascends to helm from the role of Chief Operating Officer position.

  • '17

    HSS launches Professional Services Division created to unite security consulting services, design engineering capabilities, and litigation support.

  • '20

    HSS appoints Kirsten Benefiel as Chief Executive Officer.

  • '22

    HSS appoints Ken Ottenberg as the new President of HSS.

  • 'More to come'

      

Contact us

Email
Email
Phone
Phone

HSS Corporate Headquarters

Phone: 303.603.3000
Mail
Mail

HSS Corporate Headquarters

990 South Broadway Ste 100

Denver, CO 80209

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