Problem-solver? Peacemaker? Protector? Have we got a career for you.

The Story of HSS

HSS began in 1967 when we were formed as Midtown Hospital Association – seven member hospitals who agreed to outsource common services to a trusted third party. This was a first in the hospital industry. Since then, we have expanded our areas of expertise to encompass other high-stakes environments, but our customers always echo three consistent themes about us: Our depth of knowledge is unmatched. We integrate seamlessly into their operations and culture. And we care. These things form the foundation of our culture; they are in our DNA. It can be traced to our early beginnings in hospitals, where we learned firsthand the immeasurable value of service, compassion and care.

If anyone would have told me back in 1994 that I would become the CEO of HSS I wouldn’t have believed them. I was hired in 1994 as a Crime Prevention Coordinator and was eager to put my criminal justice education to work. Over the years I have served in many roles including Regional Director of Security and Chief Operating Officer before accepting the honor of becoming the CEO in 2015. This company is more than a career to me, it is part of my family.

My journey is unusual. In 2011, I was working towards my Master’s Degree in Business Administration. I needed to find work that provided a fairly flexible schedule, but also something that provided meaning and served a greater good. I found HSS and became a Security Officer. With the incredible support of my supervisors on the security team at Denver International Airport, I completed my MBA in a couple of years. With a new degree to put to use, I successfully applied for a position in HSS’s finance department and continue to be part of this wonderful company today.

Stepping out of the ER doors while at his post at a Denver hospital, Sgt. David McPherson came face-to-face with a woman already in active labor. With a reassuring presence and steady hands, he delivered the baby girl and kept her safe until medical personnel arrived on scene, much to the joy of all involved!  As David learned first-hand, it’s not only doctors who can be heroes. A pregnant mother and her newborn child would surely agree.

While on patrol at a busy airport, Aviation Security Officer John Wiley discovered an unattended bag with $20,000 in cash stuffed inside. What would you have done? John Wiley knew. There was only one right thing to do. He notified management and law enforcement of his discovery, so it could be returned to its rightful owner.