Rely on HSS for Optimal Equipment Performance
Your facility’s medical equipment is critical to your delivery of patient care—and to your bottom line. That’s why, as your medical equipment management partner, HSS will reliably and responsively:
- Minimize equipment downtime.
- Ensure your facility’s compliance with industry requirements.
- Maximize the value of your equipment assets.
- Offer unbiased equipment assessments and recommendations.
HSS technicians have extensive experience maintaining and repairing all types of medical equipment from a full range of manufacturers. You can rely on their expertise and responsiveness to keep your equipment performing to manufacturer and industry standards. Plus, you won’t have to learn about or inform us of new regulatory or manufacturer requirements. Our knowledge of, and involvement in, the industry enables us to identify the need for, and quickly develop, new services to meet changing requirements.
You also can rely on HSS technicians for objective advice when you are considering equipment upgrades. HSS sells medical equipment as well, so you can have confidence in our assessments and recommendations as we know the best products and stand behind our expertise. As your independent provider and partner, you can be sure that our repair, sale, or replacement recommendations will be unbiased and based on your best interests.
We’ll perform required or recommended preventive maintenance on a schedule that is convenient for you—and we’ll be there on time, on schedule without a call from your staff. In the rare case when we can’t make a scheduled visit, we’ll let you know in advance and reschedule immediately.
24-Hour Response Guarantee
In case of emergency, HSS technicians will perform corrective service quickly and efficiently to return failed equipment to full operation with minimal interruption to patient care. You can reach us by phone 24/7 and we will be at your site, in many cases, the same day you request emergency service. In all cases, we guarantee to be there within 24 hours of your call, at a time that is most convenient for your staff.