HSS Business Philosophy

Everything we do at HSS is guided by a set of principles, which we call our Mission, Core Values, and Vision. Beyond specific education and training for their jobs, every HSS employee is trained to do his or her job in accordance with these principles.

Mission Statement

Provide personalized, technical, and professional service programs to enhance the value of our customers’ business.

Core Values

  • Always make things right for our customer
  • Be an ambassador for each customer
  • Be integrated into our customers’ culture
  • Conduct all business with honesty and integrity as individuals and as an organization
  • Create innovative approaches to deliver total solutions for customers
  • Maintain a reputation for service excellence and program quality
  • Value our employees and their contribution to HSS and to our customers


To be the best choice for the customer because we create world class customer service.