Jeff Puttkammer, Director of Learning and Development for HSS’s Institute for Leadership, Education, Advancement, and Development (iLEAD™), presented at the 4th International Conference on Violence in the Health Sector. The conference, held October 22–24 in Miami, Fla., targeted concrete and sustainable initiatives, projects, and research to combat violence in healthcare. For Puttkammer, the conference highlight was bringing home the Best Scientific Poster award for “Reducing the Risk of Patient-Generated Violence: A Case Study,” which he co-wrote with HSS COO Tony York and Carla Moreno, RN, VP of Nursing for Methodist Healthcare System.
Puttkammer based his conference presentation on the research and data-gathering HSS conducted in partnership with Methodist Healthcare System, San Antonio, Texas, and this customer’s implementation of HSS’s TEAM® and ED-Safe® programs, which teach healthcare staff techniques and evidence-based practices to mitigate violent and aggressive behavior. Hundreds of international medical professionals peer-reviewed the award-winning poster, which incorporates data from this partnership collected during the past two-plus years.
“Violence in healthcare settings is on the rise—but proactive, practical solutions can help manage the risks significantly, while improving staff confidence and reducing costs related to aggressive behavior,” the poster concludes. HSS is pleased to once again gain recognition as an industry leader with programs such as TEAM and ED-Safe, which not only deliver positive results for customers but also take steps toward reducing violence in healthcare.